The ability to delete duplicate enquiries, it keeps happening, none of the ‘lost’ reasons are valid and we don’t want our conversion rate to drop, when it’s the system that’s duplicated the enquiry?
Good morning and thank you for your suggestion. Enquiries are able to be deleted through the list view. On the top right of the pipeline screen, if you change the “pipeline” dropdown to “list” then you will then have a bin icon to delete the enquiry.
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Comments1
Product Team
Apr 30
Good morning and thank you for your suggestion. Enquiries are able to be deleted through the list view. On the top right of the pipeline screen, if you change the “pipeline” dropdown to “list” then you will then have a bin icon to delete the enquiry.