Parents Evening Booking system

Add a facility for parents to book an appointment time for their child’s parents evening slot with their child’s key person.

A notes section

It would be useful to have a notes section where you could enter information that you feel is useful. For example, if parents are divorcing, a parent has lost their job etc.

Bulk export/Download of children's details

The ability to do a one click download for details, accident/incident/pre-existing, medicine forms and learning journeys.

Bulk Publishing

To be able to multi select observations which are pending review, to allow bulk publishing - large number of observations i.e ones that are the same that may have been sent to all children in a room, when publishing individually can be time consuming

Option to send a text message to parent during the enquiry process

It would be helpful if the system could send an automated text or WhatsApp message at the same time as the automated email to remind parents about show around visits.

Allergy information

when printing the report for childrens allergy’s, the report would be useful if it displays childrens attending days

EYpay system: Dear EY Support Team, I would like to suggest a small improvement to the EYpay payment dashboard. Currently, the dashboard displays the customer's (parent's) name, payment reference, amount and payment status, but not the child's name. As invoices are issued under the child's account in EYmanage, it becomes difficult to identify which child a payment relates to, particularly when the parent's name is different from the child's surname. My suggestion: Could the child's name also be displayed as a separate column on the EYpay payment dashboard, linked to the relevant invoice or child account? This would make payment reconciliation much easier and save time when matching payments to children's accounts. I have attached a screenshot for reference. Thank you for considering this suggestion. Kind regards, Mothers Pet Nursery

Visibly show tags on enquiries pipeline and list (like we have with employees and children)

We have a number of people involved in the enquiries process and wanted to use tags to indicate when someone else takes over in the process or where an enquiry is internal. Tags are visible on the main screen for children and employees but the tags on enquiries only show when you open each individual enquiry. It would be good to see this on the main screen at a glance.

eyemployee Calendar Permissions

Currently, staff using the app can only see relevant staff holiday information, whereas staff accessing the web browser can view all manual calendar entries, including confidential management and supervision information. Would it be possible to update the web version so that calendar visibility matches the app, allowing staff to view holiday and absence information only, while restricting access to other calendar entries to management and office staff? This would help us maintain confidentiality and ensure sensitive information is only accessible to authorised staff. Many thanks for considering this request. Chris

IEP template

Please can there either be a IEP document or a way to upload an IEP template so that staff can write IEP’s when needed.

Adding another option for pipeline

need another pipeline option between waitlisted and reg form. Currently we are offering from our wait list, we don’t want to send reg form until they have accepted but it would be nice to be able to have them in a separate category so we can keep track of who we have offered and if they has passed the deadline date of acceptance.

automated invoice service

parents to be able to send a message to the room they are in

currently parents can only message managers - would be useful if you can set it so they can send a message to the room they are in. updates on collection, lateness etc

Copy and paste option for published observations

Hello. At the moment the Manager of our settings is editing observations before approving and publishing them. Once observations have been published the team are unable to copy and paste them (with the edits) because they have been published. Please can you change the settings so published observations can be copied and pasted for team members using Android tablets? Thanks! :)

Offline functionality of the app

It’d be extremely useful, especially for emergency cases where e.g for a Fire evacuation, the tablet will be taken off site with the children, for the tablet to still be able to update the basic details on the daily diary so once the tablet is connected to the internet, the information automatically updates instead of the staff having to re-enter the information

To create profile options for staff

To have the ability to create bespoke profile options for staff to add sections such as permissions to appear in marketing material. Children have this option but staff don’t. This could be a standard option but being any to add bespoke ones too like on the child side would be useful

Room movement-adding extra information

when printing the report for room movements, having the days the child attends on that report

Percentage of Attendance

A report detailing all children, calculating each child's attendance percentage by comparing attended sessions against scheduled sessions for each term.

Not automatically selecting 'All'

It automatically selects 'all' children when doing a bulk delete of a child's schedule. Maybe this should be reviewed and it should be blank. This would then mean the person would have to select an option before they can continue with the deletion.

Schedule eyengage posts

It would be great if we could schedule posts for certain times or days. This would mean parents aren’t bombarded with messages when we have an opportunity to be in the office.