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Occupancy

Our occupancy numbers in the afternoon are incorrect as it includes children who leave after lunch at 12.15pm. We need to be able to change the session times so our afternoon session on EYManage starts at 12.15pm which our admin team says can’t be done currently

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Comments1

  • Product Team

    Team•

    Mar 24

    Many thanks for raising your suggestion. You can amend any session types by navigating to system settings > Session Types and then clicking the edit icon. This will pop open the session settings for whichever session you have selected and you can then change start time of your afternoon session types.

    Once you have updated the session type, if you want to update existing sessions that have been allocated to children, you will need to navigate to the child scheduling page and delete and sessions from children that use the session type you have just corrected. You can then re-apply the session type and it will update the start/end times you changed.

    If you need further assistance, please feel free to reach out to our support team: support@eyworks.co.uk