Two way communication within the system
We are able to send emails to parents through the EY system, but parents are unable to respond through the system. They respond via outlook. There is also no option to be able to copy and paste any outlook emails into the EY system
Log in to comment and vote
Comments1
Product Team
Nov 6
Good Afternoon and thank you for your suggestion.
This can be done by enabling parent replies to messages which you can do by going to system settings > parents > messages > tick “allow replies to messages”
I hope this helps.
Linked to A feature to enable direct communication between parents and practitioners