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A feature to enable direct communication between parents and practitioners

At the moment the closest thing to this is the notes to & from parents on the daily diary however this doesn't really suit our needs as parents can only add one comment so they cannot reply when we add a note back for them.

We'd like a feature that allows parents to contact their key worker or other practitioners in the room and the practitioners can reply back and forth with the parents.

2 comments

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Comments2

  • managementyounghaymakers-co-uk

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    Oct 15

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    Merged request

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    1 vote

    Messaging Service

    Please can you add a feature whereby staff members can directly message parents for any updates in real time. For instance when we have children settling into the nursery, parents need more frequent updates and this would save multiple phone call conversations, when these Key People are important to stay connected with that child as they are building up that secondary attachment. So a quick feature to add for staff to post these to parents would be extremely useful.

    Second request - The current messaging service parents can access, directly comes to management, so staff who sometimes needs this information cannot access in a timely manor, as I think parents think this is something like a notification on other apps, like WhatsApp. However, we do find it a little clunky to use and navigate.

  • infobournemouthmontessori-co-uk

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    Apr 7

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    Merged request

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    1 vote

    A chat feature for the team (not management) to be able to message parents

    We have just moved from Blossom/Ovivio to eylog and we love all the changes, but we want to be able to message parents directly within the nursery on the tablets without them being management and having access to egmanage.