Messaging Service

Please can you add a feature whereby staff members can directly message parents for any updates in real time. For instance when we have children settling into the nursery, parents need more frequent updates and this would save multiple phone call conversations, when these Key People are important to stay connected with that child as they are building up that secondary attachment. So a quick feature to add for staff to post these to parents would be extremely useful.

Second request - The current messaging service parents can access, directly comes to management, so staff who sometimes needs this information cannot access in a timely manor, as I think parents think this is something like a notification on other apps, like WhatsApp. However, we do find it a little clunky to use and navigate.